The Higher School of Computer Engineering makes available to its students, professors and PAS a complaints and suggestions box which will collect the proposals whose purpose is to promote the improvement of the quality of the degree.
As an alternative or in addition to the complaints mailbox, any request or suggestion can be made through the various representatives of the school:
The written complaints and suggestions They may be issued individually or on behalf of a group of people. In any case, it will be necessary for the people related to the request to be identified, no claim or suggestion will be processed where this requirement is not met. Likewise, the request will indicate the channel chosen by the sender to receive information on the processing status (email, telephone, ..).
Suggestions may be sent through the physical mailbox installed at the entrance of the center's Secretariat or by email sent to esi@uclm.es.
Complaints must be made in writing addressed to the Director of the School and delivered to the Secretary's Office where they will be registered at the entrance.
The center's Quality Assurance Commission will be in charge of channeling suggestions and complaints to the person in charge of the service involved and communicating the solution adopted to the sender.
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